When developing admin support sample interview questions, make sure to base them on each major task and responsibility in the position description and on the knowledge, skills, and abilities required for success in the admin support role. Include behavioral questions that allow the applicant to think creatively and those that elicit more than a yes or no response. Also, in addition to the basic background questions that will confirm information from the resume, try to break questions up into categories.
Establish Initiative and Drive
It is crucial for someone in an admin support role to identify tasks that require completion without explicit direction. Here are some admin support sample questions to determine the applicant’s initiative: 1. What ways have you discovered that make the admin support role easier or more rewarding? 2. Give me some examples of doing more than required as an admin support person. 3. What new ideas or suggestions have you come up with in the role of admin support?
Stress Tolerance and Performance Under Pressure
Admin support sample interview questions can help you extract information about a candidate’s ability to perform under pressure. They will also give you an idea of how they have reacted to stressful situations in the past. 1. Tell me how you maintain consistency under time and workload pressures in an admin support role. 2. Talk about a time when a person at work became irritated or lost their temper. 3. Describe for me the last time you lost your temper at work. What occurred? How did you respond?
Clarifying Planning and Organizational Talents
Balancing work schedules and handling multiple tasks is essential to success in the admin support role. The following admin support sample interview questions can help identify an applicant’s planning and organizing talents. 1. What did you do to prepare for this interview? 2. Describe a situation when you just could not get everything done on time. What did you do? 3. How do you catch up on the accumulated backlog of work after a vacation?
Qualifications Specific to the Admin Support Role
The following list of questions can help you gather information about a candidate’s past work duties, working conditions, and experience similar to those of the admin support position for which the individual is being considered. 1. What training have you received in admin support? 2. Describe your experience with the following tools and equipment. 3. What admin support job experiences have you had that would help you in this position?
Aligning with Company Work Standards
An applicant’s personal standard of performance should align with the goals and mission of your company. Ask these questions to determine intentions: 1. Other than salary, what factors do you consider essential in evaluating success in the admin support role? 2. What do you think compromises ethics in the workplace? 3. If you were the hiring manager for the admin support position, what would you look for in a candidate?
Extracting Teamwork Potential
Behavioral questions about teamwork display a candidate’s ability to work and get along with others. Asking these admin support sample interview questions enables you to explore teamwork inclinations. 1. Tell me about the last time a coworker or customer got mad at you. Why was that person difficult? How did you handle the individual? 2. When groups work together, conflicts often occur. Describe a time when conflict erupted in one of your work groups and what you did to help resolve it. 3. What is essential for a team to be effective?
Motivation for the Admin Support Position
These admin support sample interview questions will help identify a candidate’s motivation to do the type of work expected of the admin support person. The purpose is not to recognize if they had sufficient direction or fulfillment in their previous jobs as much as it is to see if the types of tasks they enjoy performing are available in this position. 1. What do you like best and least about your present job as an admin support? 2. What are your reasons for wanting to leave your current job? 3. Give me some examples of experience in your job that were satisfying and dissatisfying.