In order to bring in the talent your company requires to run a business successfully, you must be able to write an excellent job description that includes not only what you expect from a potential employee, but what a potential employee can expect from you. Being detailed about the position will also prevent underqualified or overqualified applicants from submitting resumes, resulting in fewer resumes for you to sort through as you search for just the right applicant. Use this Warehouse Operations Manager job description sample to help you create your own.
Warehouse Operations Manager Job Summary
The warehouse operations manager is responsible for receiving and storing product effectively and improving by designing and development efficient movement and storage systems. Staff management is also required.
Duties and Responsibilities of a Warehouse Operations Manager
- Recruits, hires, and trains new warehouse employees. Coaches, counsels, schedules and disciplines current warehouse employees as needed by enforcing policies and procedures.
- Contributes to creating and recommending strategic plans and reviews in order to achieve operational objectives. Prepares and implements production and quality plans based around customer service standards. Resolves problems and identifies trends.
- Forecasts requirements, prepares annual budgets, schedules expenditures, analyzes variances and initiates corrective actions in order to meet financial objectives of the warehouse.
- Determines product handling and storage requirements to develop warehouse operations systems. Develops, implements, evaluates and enforces policies and procedures. Develops processes for receiving product, utilizing equipment, managing inventory and shipping product.
- Develops and implements effective warehouse layout that accounts for product flow, equipment and product handling systems.
- Establishes, follows and enforces safety standards and procedures in compliance with a healthy work environment and legal requirements.
- Develops protection and access policies and coordinates security patrols to keep the property secure.
- Participates in ongoing education to update job knowledge.
Warehouse Operations Manager Skills and Qualifications
- Ability to manage processes
- Ability to manage team members effectively
- Data entry management
- Data entry and data processing skills
- Reporting skills
- Ability to accurately analyze information
- Detail-oriented
- Deadline-oriented
- Bachelor’s Degree preferred
- Previous warehouse operations experience preferred
Company Profile
Winchester Warehouses has been in operation since 1992 and has become a national name in the industry over the past 20-plus years. Our goal is to provide our clients with excellent warehouse storage that products their products and delivers them undamaged to recipients. We aim to build close, long-lasting relationships with new and current clients and employees while continuing to provide excellent service and expand our company.
Best Practices for Writing a Job Description
- The above Warehouse Operations Manager job description sample will help you get started on the path to creating your own excellent job description. Use the following guidelines to further assist you.
- Don’t use paragraph format for the lists of responsibilities and qualifications because it is too easy to miss important information. Bullets points allow an applicant to easily see whether he or she is qualified for the job.
- Don’t be too vague. The more specific you are, the more likely to are to attract the right applicants. When you are vague about the job, the company, or the applicant’s expected duties, more people will apply just in case they are qualified, leaving you with too many resumes to look over.
- Do add some personality to the job description. Using too many buzzwords, writing everything using only technical terms, or otherwise using “stuffy” language has proven to come off as intimidating and cold to applicants. Show off company culture by using a friendlier tone that inspires and motivates applicants to get in touch with the hiring manager.
- Do include clear contact information. There should be a specific email address or form for submitting resumes as well as a phone number for any questions. If the job must be applied for in person, you must include the specific address and a list of hours in which the person can apply.
- Don’t include salary and benefits information without checking your company policy first. Even if you cannot post specifics, you might consider posting something that provides a range for the salary and mention a “competitive benefits package” instead of providing a specific salary and list of benefits.
- Do remember to proofread your work. Typos happen to everyone, but they also are more likely to make an applicant decide your company doesn’t seem professional enough to work for.
- Don’t include salary and benefits information without checking your company policy first. Even if you cannot post specifics, you might consider posting something that provides a range for the salary and mention a “competitive benefits package” instead of providing a specific salary and list of benefits.
- Do include clear contact information. There should be a specific email address or form for submitting resumes as well as a phone number for any questions. If the job must be applied for in person, you must include the specific address and a list of hours in which the person can apply.
- Do add some personality to the job description. Using too many buzzwords, writing everything using only technical terms, or otherwise using “stuffy” language has proven to come off as intimidating and cold to applicants. Show off company culture by using a friendlier tone that inspires and motivates applicants to get in touch with the hiring manager.
- Don’t be too vague. The more specific you are, the more likely to are to attract the right applicants. When you are vague about the job, the company, or the applicant’s expected duties, more people will apply just in case they are qualified, leaving you with too many resumes to look over.
- Don’t use paragraph format for the lists of responsibilities and qualifications because it is too easy to miss important information. Bullets points allow an applicant to easily see whether he or she is qualified for the job.
Warehouse Operations Manager Job Responsibilities
If you are writing a warehouse operations manager job description, you likely know the significance of focusing on the job responsibilities section. This part includes the information that is most important to candidates, which is why it is effective to make it the longest and meatiest section. After reading it, candidates should have a good understanding of what the position would be like if you hire them.
Including strong action verbs is a good way to help readers imagine themselves in the position. We recommend that your format your warehouse operations manager job responsibilities section as a bulleted list with a verb as the first word for each. Keeping to between six and eight bullet points is a good way to avoid making the section too long or short. It should be your goal to have enough to be appealing without being overwhelming.
Review these example entries to get started on your warehouse operations manager job description:
- Oversee warehouse operations, making sure workers complete tasks quickly, effectively and correctly
- Manage warehouse worker schedules to ensure there is enough labor at all times to properly operate equipment and complete shipping and receiving
- Establish safety policies and enforce them to prevent unnecessary accidents at all times
- Resolve warehouse issues, implementing negotiation and conflict resolution techniques
Warehouse Operations Manager Job Specifications
At the end of your warehouse operations manager job description, you should have a brief job qualifications and skills section that details the requirements to apply for the position. While this section should be the shortest, it is also one of the most important. Neglecting the warehouse operations manager job specifications is a common mistake that can significantly weaken your job description. Remember that qualification information is essentially what readers use to decide whether they will apply, so it is what determines how many and what kind of applicants you receive.
One of the best formatting strategies is to separate this information into two categories: mandatory and preferred qualifications. This allows your warehouse operations manager job description to filter out those who are not qualified without scaring away the more talented candidates, even if they do not meet every bullet point perfectly.
The following example entries include both kinds of qualifications so you can get a better feel for your own qualifications and skills section:
- Must have a bachelor’s degree in logistics or another related field
- 5 years of experience working in a warehouse and 2 years of leadership experience required
- Strong communication skills, both written and verbal
- Highly organized, with excellent critical thinking and analysis abilities